Frequently Asked Questions

To help you book and plan your stay, we have put together a list of our most frequently asked questions. If your question has been not covered in the below, please don't hesitate to get in touch and we would love to help.

About the campsite

Common questions about our campsite

We have a unisex shower and toilet block with a plentiful supply of hot water and also a separate family shower room with toilet which is ideal for families with young children. We have undercover washing facilities consisting of 2 x sink and draining board stations. 

Our hot water and showers are included in your booking, however we do ask you to be environmentally conscious and use water responsibly. 

In the consideration of every guest's enjoyment we have a strict no noise policy between the hours of 10pm and 9am.  

BBQ's are allowed, but they must be raised off the ground so not to cause damage to the grass. 

Fires are only allowed in a fire pit, which must be clearly raised off the ground. We do ask that you do not take wood from the surrounding area (there are plenty of places that sell firewood nearby) and that you dispose of any debris responsibly. 

We do not sell charcoal or firewood on site, however there are quite a few places in the nearby town of Buxton where you can pick some up. 

Your pitch/pod is accessible from 3pm on the day of your arrival. 

We ask that you vacate your pitch/pod by 11am on the day of your departure.

During quieter times this may be possible, but please ask a member of our team before leaving as we may need you to park in another location on site. 

About the pitches

Some common questions about camping at our campsite

All of our camping pitches are without electric hook up. 

Unfortunately we do not accept caravans or large motor homes.  We are happy to accept small campervans no larger than 5.3 metres length and 2 metres wide (roughly a VW size) on our site. 

Our pitches are designed to accommodate one tent (up to a 4/5 person size tent) and one vehicle, please note that your tent AND vehicle have to fit within the pitch perimeter of 9m x12m.  

We normally try to limit the number of guests and cars on site (which is even more important than ever with the current Covid 19 pandemic) so if your family/group are travelling in more than one vehicle to the site you will need to book a pitch per vehicle regardless of the number of tents.



About the pods

Some common questions about staying in our camping pods

The pods have lighting and heating, there is a single power point in each pod ideal for charging a phone or similar appliance. 

Cooking is not permitted inside the pods, but it is possible on the covered veranda, provided the stove is raised off the ground. BBQ's are allowed outside the pods, again as long as they are raised off the ground. 

Bedding is not provided, the pods are unfurnished. Think of the pods as a replacement for your tent, you will need to bring everything you would bring if you were camping, except for your tent!  

Making a booking

General questions and answers about making a campsite booking with us.

You can check availability via our website by clicking on the BOOK NOW tab or alternatively you can email us at hello@bullithorn.co.uk 

To book a camping pitch or pod you can click on the BOOK NOW tab on the website.

You can book a camping pitch up to 24 hours prior to your reservation through our online booking system. 

The only way to make a booking is through our online booking system. 

We have a two night minimum stay at the weekend and a 3 night minimum stay on bank holiday weekends. Unfortunately we only accept one night stays Sunday through to Thursday. 

We are offering flexible booking terms due to the current Covid19 global pandemic. We will not give a refund but will be happy to transfer your reservation to another date in the future.  

Your will need surname and booking number and if you click on the link below and it will take to your relevant payment page.

REMAINING BALANCE

Group bookings

Common questions about group bookings

We are a family friendly campsite, unfortunately we do not accept bookings of more than four pitches/pods. 

Unfortunately we do not accept DofE groups.  

General

Some of the most commonly asked questions about our campsite and cafe

We do allow dogs (both on the campsite and in the cafe), we do ask that dogs are kept on a lead at all times and are never left unattended. 

Our campsite is seasonal: 

2020 we are open from 4th July until 31st October.

2021 we are open from 1st April until 31st October.

Our opening hours are as follows:

Monday - Friday 9am -3pm

Saturday and Sunday 8am -3pm 

Covid response

Questions related to the covid 19 pandemic.

Keeping the safety of our customers and staff in mind we have chosen to offer flexible booking terms, this will allow you to move your camping reservation to another  like for like date for no additional cost.

Yes our all our facilities remain open. We have put hand sanitizers outside all toilets and showers and extra time has been allocated to the cleaning team to service the pods and the shared facilities.